Consultation
Getting to know you and your family, the type of care, the social environment, and finances allows us to match you with the right home.
© 2025 Senior Housing Advisory Services. All Rights Reserved.
Recommendations
We will select properties that we have personally visited and qualified to provide the specific care that you deserve.
Follow Ups
We will follow-up with you and your family at pre-determined intervals to ensure that the transition has been smooth.
What to Expect
Here's what to expect when you work with me.
Compassionate Guidance from the Very First Conversation
When you reach out to Senior Housing Advisory Services, you can expect a warm, understanding, and highly personal experience from the very beginning. We know that searching for the right care option for your loved one can feel confusing, emotional, and even urgent at times. That’s why our first priority is to listen—to truly understand your concerns, your family dynamic, and what matters most to you and your loved one.
From the moment you connect with April, the founder and advisor behind the service, you’ll feel supported and understood. There’s no pressure and no judgment—just a real person who cares and wants to help. Our conversations are relaxed but purposeful, designed to uncover the heart of your situation and provide immediate peace of mind. Whether you’re navigating early memory issues, recovering from a recent hospitalization, or planning proactively for the future, we’ll meet you where you are.
You can expect honesty, empathy, and clarity at every step. April brings over 15 years of hands-on experience in senior care, which means she understands both the practical realities and the emotional weight of these decisions. She’ll help you cut through the noise, dispel myths, and explain your options in a way that’s easy to understand. We’re here to simplify what can often feel like an overwhelming process, and to walk with you—not ahead of you—as you determine the next best steps.
Above all, you can expect to be treated like family. Every interaction is centered around trust, compassion, and a genuine desire to improve the lives of seniors and their loved ones. We’re not a call center or a referral service. We’re a local, relationship-driven guide that cares deeply about making sure no one has to face these decisions alone.
Placement Process
1. Initial Contact
Same Day
Introductory phone call lasting 30-60 minutes to explain process.
Provide schedule availability
Coordinate Family Schedule
2. Formal Appointment
2 – 5 Days
Meeting with all interested family members to discuss scenario.
Follow-up notes to all participants
Sign contract and complete input form
3. Recommendation of Facilities
3 – 5 Days
List of all appropriate facilities recommended
Typically 3-5, but sometimes less based on needs.
Choose which, if any, facilities to tour.
4. Facility Tours
5 – 7 Days
Comprehensive tour of each facility
Coordinate times with the facilities to be toured.
Choose the most appropriate facility, if any.
5. Facility Chosen
3 – 5 Days
Specific facility is chosen by the family**
Coordinate Assessments if needed.
Make Deposit* and complete facility paperwork.
6. Move-In Date
3 Weeks
Mutually agreeable move-in date selected.
Arrange specific move-in date and planned approach.
Make moving arrangements.
7. Post-Move Follow-ups
Week 1 – Week 2 – Week 4
Follow-up to ensure a successful transition.
Proactive reach-out to family to ensure suitability.
Communicate on any issues related to the facility.
* Deposit and financial arrangements with the facility, including negotiated rates, are not the responsibility of SHAS. Advice and direction may be given, but SHAS is not responsible for any financial negotiation or term changes.
**In the unlikely scenario that the family does not like the options presented, SHAS will bring other options to the table for consideration. Sometimes, a facility assessment will create a scenario where the facility will not accept your loved one. In the rare case, SHAS will work with you to find a suitable alternative.
