Getting to know you and your family allows us to match you with the right home. The type of care, the social environment, and your finances are all factors in finding your best home.
Listening
We will select properties that we have personally visited and qualified to provide the specific care that you deserve.
Referral
A personally guided tour of each referred facility will allow you to see the various pros and cons and make a fully informed decision.
Tour
We will follow-up with you and your family at pre-determined intervals to ensure that the transition has been smooth and that the care provided is meeting our standards. We will also personally visit your family member any time that we are visiting that facility.
Follow Up
What To Expect
placement process
Facility Tours
Formal Appointment
Move-in-Date
Initial Contact
Recommendation of Facilities
Facility Chosen
Post-move: Follow-up
Typical Timeline
Same Day
2-5 Days
3-5 Days
5-7 Days
3-5 Days
3 Weeks
1,2, & 4 Weeks
Activity
Comprehensive tour of each facility
Meeting with all interested family members to discuss scenario.
Mutually agreeable move-in date selected
Introductory phone call lasting 30-60 minutes to explain process.
List of all appropriate facilities recommended
Specific facility is chosen by the family**
Follow-up to ensure a successful transition
My Responsbility
Provide schedule availability
Follow-up notes to all participants
Typically 3-5, but sometimes less based on needs
Coordinate times with the facilities to be toured
Coordinate Assessements if needed
Arrange specific move-in date and planned approach
Proactive reach-out to family to ensure suitability
Your Responsibility
Choose the most appropriate facility, if any
Sign contract and complete input form
Make moving arrangements
Coordinate Family Schedule
Choose which, if any, facilities to tour
Make Deposit* and complete facility paperwork
Communicate on any issues related to the facility
* Deposit and financial arrangements with the facility, including negotiated rates, are not the responsibility of SHAS. Advice and direction may be given, but SHAS is not responsible for any financial negotiation or term changes.
** In the unlikely scenario that the family does not like the options presented, SHAS will bring other options to the table for consideration. Sometimes, a facility assessment will create a scenario where the facility will not accept your loved one. In the rare case, SHAS will work with you to find a suitable alternative.